Tampa Bay Water Executive Staff Biographies
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Executive Biographies

Matthew Jordan
General Manager

Mr. Jordan has served as Tampa Bay Water’s general manager since July 2013. During his tenure, the agency continues to operate as a lean, efficient utility focused on delivering high-quality drinking water to the Tampa Bay region. Under his leadership, the agency has:

  • Implemented an asset management program to manage the agency’s infrastructure and assets;
  • Created an environmental management system to promote compliance with international standards and provide a roadmap for continual improvement throughout the agency;
  • Secured more than $1.5 million in state and federal grant funding for infrastructure projects;
  • Implemented an Energy Management Program based on international standards to reduce agency energy costs and remain good stewards of the environment;
  • Planned for future regional water supply through the current update of the agency Long-term Master Water Plan;
  • Refinanced various bond issues, saving the agency approximately $3 million annually; and
  • Maintained the same wholesale water rate by finding innovative cost-saving measures across the agency.

Prior to working at Tampa Bay Water, Mr. Jordan served as the first chief executive officer of the Cape Fear Public Utility Authority (CFPUA) in Wilmington, NC. CFPUA was formed in 2008 to deliver water and wastewater services previously provided by the City of Wilmington and New Hanover County. Mr. Jordan led the consolidation process, including the formation of the new Authority’s ordinances, policies and operational programs. He was instrumental in creating and implementing efforts that dramatically improved the aging water and wastewater systems CFPUA inherited.

Mr. Jordan also served as the director of public works and utilities, as well as a variety of progressively responsible positions, for the City of Gastonia, NC, from 1986-2001.

Mr. Jordan obtained his Bachelor of Science degree in engineering technology from the University of North Carolina at Charlotte, NC. He is a registered Professional Engineer in North Carolina.

Charles Carden
Chief Operating Officer

Expertise: Operations

Mr. Charles (Chuck) H. Carden manages Tampa Bay Water’s Water Production Division, overseeing a staff responsible for maintaining and operating the region’s unique wholesale drinking water supply system. Tampa Bay Water is the largest wholesale water supplier in the southeastern United States. Included in its diverse supply portfolio is groundwater, surface water and desalinated seawater sources which are treated and delivered to six local governments. In turn, these governments provide water to more than 2.3 million people.

Under his management, Tampa Bay Water constructed over $1 billion in new infrastructure and pipelines and the region’s first alternative water supplies. The system includes a 15.5-billion-gallon reservoir, a 25-million-gallon-per-day seawater desalination facility, and an Enhanced Surface Water System that includes intakes on the Alafia River and Tampa Bypass Canal and a 120-million-gallon-per-day, state-of-the-art surface water treatment facility. The completion of these alternative water supplies enabled the reduction of permitted groundwater use by more than 100 million gallons per day. In addition, these sources are projected to continue to provide adequate supplies to meet the drinking water needs of the Tampa Bay area through at least 2025, according to the latest water use projections. These projects and the groundwater pumping reductions were the result of a Governance restructuring that took place in the Tampa Bay area in 1998.

Mr. Carden holds a Bachelor of Science degree in Business Management from the University of Tampa and has been employed at Tampa Bay Water for 18 years. In his tenure at the agency, Mr. Carden has worked in Finance, Project Management and Construction. Mr. Carden currently serves on the Executive Committee of the Florida Section/American Water Works Association as the Past-Chair and serves as the Chair of the Florida 2030 initiative for the section.

Christina Sackett
Chief Financial Officer 

Expertise: Finance

Mrs. Sackett joined Tampa Bay Water in 2007 as a financial compliance analyst, and has since served as the finance manager, senior finance manager and was appointed chief financial officer in 2012.

Before joining Tampa Bay Water, Mrs. Sackett worked as a controller for LIST Group, All Seasons Travel and Resorts and HID Development. Mrs. Sackett holds a Bachelor of Business Administration degree in Accounting from Florida Atlantic University and holds a Master of Business Administration degree from the University of South Florida, St. Petersburg. Mrs. Sackett is a member of the Florida Government Finance Officers Association.

Michelle L. Stom, APR
Chief Communications Officer

Expertise: Communications, Community Outreach, Public Information, Government Affairs

Ms. Michelle L. Stom, APR, manages Tampa Bay Water’s Public Affairs Division, overseeing staff responsible for the agency’s public communications and information, education and outreach, and government affairs efforts.

In this capacity, Ms. Stom directs public outreach efforts during the siting, permitting, development and construction for the agency’s water supply projects. She played a very important role in the public outreach for the nation’s largest operating, 25-million-gallon-per-day seawater desalination plant, the 15.5-billion-gallon regional reservoir, and an Enhanced Surface Water System that includes intakes on the Alafia River and Tampa Bypass Canal and a 120-million-gallon-per-day, state-of-the-art surface water treatment facility. Michelle also oversees the production of agency collateral materials including annual reports, brochures, project fact sheets, website and social media; media and speakers training for agency staff; message development and strategic communications support for agency initiatives; and serves as the Public Information Officer and media liaison in the event of agency emergencies.

Ms. Stom holds a Bachelor of Arts degree in Journalism, with a minor in Business Administration, from the Pennsylvania State University; and has earned her Accreditation in Public Relations from the Public Relations Society of America. She has worked with Tampa Bay Water for more than 12 years and has more than 17 years’ experience in public information and public relations.

Prior to joining Tampa Bay Water, Michelle worked as a Deputy Press Secretary with the Pennsylvania Department of Education where she was involved in creating education legislation; planning and executing events for the Secretary of Education and the Governor; and handling media relations on various education-related topics.

Ken Herd
Chief Science and Technical Officer

Mr. Herd has served as chief science and technical officer since March 2018 overseeing planning, decision support/modeling, regulatory compliance, water quality/laboratory services and environmental monitoring and management systems. He started his public service career at Tampa Bay Water 31 years ago serving in various positions including project engineer, engineering manager, master water plan program manager and director of operations and facilities. Experience includes planning and design oversight of the $1 billion Master Water Plan Configuration I facilities and direct oversight of design, construction and commissioning of the seawater desalination facility remediation.

From 2008 to 2014, he worked at the Southwest Florida Water Management District serving as water resources bureau chief overseeing water resource science and engineering services. Ken rejoined Tampa Bay Water in 2014 and served as construction and contracts senior manager with responsibilities including oversight of the seawater desalination and surface water treatment operations and oversight of all construction activities, building and grounds and fleet management.

Mr. Herd obtained his bachelor’s and master’s degrees in civil engineering from the University of Kentucky and is a registered Professional Engineer in Florida. His scientific publications include lead writer of the “Implementation Issues” chapter of “Desalination A National Perspective” published in 2008 by the National Academies Press and served five years (2008 - 2013) on the Water Science and Technology Board of the National Research Council. He is also a member of the American Water Works Association.

Prior to joining Tampa Bay Water, Mr. Herd worked two years as a consulting engineer in Lexington Kentucky, performing geotechnical investigations on water reservoir dams, structure foundations and performing storm water design.